Orders from the European Union (EU)
We ship regularly to customers across the European Union. The information below explains how VAT, customs and delivery charges are handled for EU orders placed on our website.
EU orders with a value of €150 or less
For orders shipped to the EU with an intrinsic value of €150 EUR or less (excluding shipping):
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EU VAT is calculated and collected at checkout
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Orders are shipped under the EU Import One-Stop Shop (IOSS) scheme
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There should be no additional VAT or customs charges payable on delivery
Orders over €150
Orders with an intrinsic value above €150 EUR fall outside the IOSS scheme.
For these orders:
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VAT and/or customs charges may be payable on delivery, in line with local regulations
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Where possible, we will contact you before dispatch if an order exceeds this threshold
Shipping from the UK
All EU orders are shipped from the United Kingdom.
Estimated delivery times are shown at checkout and may vary by destination.
Product safety & compliance
Product safety, traceability and manufacturer information is available on our:
Product Safety, Traceability & Responsible Selling page.
Need help?
If you have any questions about ordering from the EU, VAT, or delivery charges, please contact us at:
